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Biden issues executive order to improve customer service

Biden issues executive order to improve customer service

Last month, President Joe Biden signed Executive Order 14058, “Transforming Federal Customer Experience and Service Delivery To Rebuild Trust in Government.” The order directs government agencies to put the American people at the center of their work and to identify,...
A look back at our first year as Brown & Brown Absence

A look back at our first year as Brown & Brown Absence

In February of 2021, we launched the Brown & Brown Absence Services Group brand. In choosing to identify ourselves as Brown & Brown Absence Services Group, we made the commitment to continue to deliver solutions and services to customers, clients, and...
2021 Prediction revisited: U.S. paid leave complexities continue

2021 Prediction revisited: U.S. paid leave complexities continue

In a season that has been full of change, 2021 has also put a spotlight on Paid Family and Medical Leave (PFML).  At the beginning of the year, we shared details about PFMLs that made their debut in Maine and Massachusetts. But that was far from the end of the story....
What is state disability?

What is state disability?

Several states have implemented their own individual public disability benefit programs. Similar to Social Security Disability Insurance (SSDI), these programs require applicants to connect their inability to work to a mental or physical health condition(s), with...
The impact of Virginia’s maternity leave law

The impact of Virginia’s maternity leave law

Written in collaboration with Michael Kirwin, MD and Nahille Natour, MD, Doctors of Obstetrics and Gynecology and Brown & Brown Absence Services Group Physician Consultants The Governor of Virginia recently signed into law a bill mandating insurers that issue...